At Cameron Veterinary Services, our motto is Personalised Veterinary Care.
Our Purpose (Our Why)
At CVS, we exist to provide compassionate, personalised veterinary care while creating a supportive, respectful and a growth-oriented environment for our team.
We believe that the wellbeing of our patients, clients and team are all interconnected — when we care for ourselves and each other, we deliver the best care for our patients.
Our Mission Statement
At Cameron Veterinary Services, our mission is to deliver personalised veterinary care built on compassion, trust, and accountability. We are dedicated to the wellbeing of our patients, the satisfaction of our clients, and the health and happiness of our team. Every interaction — with patients, clients, and each other — is guided by respect, empathy, and professionalism.
We hold ourselves accountable to the highest standards of veterinary excellence, continually learning and improving to ensure the best outcomes for every animal in our care.
By supporting one another, maintaining open communication, and valuing work–life balance, we create a workplace where people thrive and patients receive the care they deserve.
Together, we embody a culture of kindness, teamwork, accountability and responsibility — because at CVS, personalised care means caring deeply for every life we touch.
Our Culture in Practice
- We leave judgment at the door.
- We maintain a culture of respect – we support our clients with understanding, not criticism.
- We advocate for our patients with compassion and intelligence.
- We support ongoing education and personal growth.
- We celebrate inclusiveness, diversity, and open-mindedness.
- We take pride in creating a place where people want to work.
A value “is something we care about deeply – a belief or principal that guides how we think, act and treat others. Values shape our behaviour, influence our decisions and define who we are as individuals and as a team.”
At the Cameron Veterinary Services, our Values represent the standards we hold ourselves accountable to – the moral compass that directs how we care for our patients, support our clients and work together. They reflect what we respect, appreciate and strive to uphold every day: compassion, teamwork, integrity, respect, accountability, and continual growth.
Teamwork
- We support and trust one another.
- We believe in open communication, collaboration, and respect.
- We take care of ourselves and our colleagues to maintain a positive, balanced workplace.
Compassion & Kindness
- We lead with empathy — for our patients, clients, and team.
- We are kind, not just nice — addressing challenges honestly and constructively.
- Judgment and negativity have no place here.
Work–Life Balance
- We know that sustainable care comes from a healthy, supported team.
- We value time for rest, family, and personal growth, ensuring we can bring our best selves to work.
Accountability & Professionalism
- We take ownership of our actions and decisions.
- We maintain high standards of care, professionalism, and reliability in all that we do.
- We continuously learn, grow, and seek to improve.
Trust & Respect
- We value honesty, integrity, and mutual respect.
- We respect our clients’ perspectives and support them with understanding and professionalism.
- We respect ourselves and our colleagues by setting healthy boundaries and honouring commitments.
Patient Welfare & Clinical Excellence
- We advocate for every patient’s wellbeing.
- We provide accessible, high-quality veterinary care backed by continual education and evidence-based medicine.